Consumer protection and advocacy in health and wellness goods-services - reference information

Consumer Protection & Advocacy in the area of Health and Wellness Services

Knowledge · Communications · Health Services · Security · Person Centered Care

The good, bad and ugly - about consumer health and wellness protection

Editorial Comments:  As consumers of a wide range of wellness / therapeutic goods and services, we are obliged to exercise due diligence.  Resources to help make health care-enhancement choices range from:

  • web-internet special libraries
  • your local public or academic library and bookstore
  • trusted people i.e.. friends, relatives, work mates
  • referrals from trust-worthy service providers/professionals;
  • special interest consumer advocacy and protection associations-organizations
  • special interest professional standards certification-monitoring organizations
  • etc.

Sometimes "things don't work out" and the consumer has spent time and money for some service or product that has either not been effective or in a worse case scenario, caused significant physical-mental pain and suffering.  What do you do now? The press regularly features news stories of situations where consumers have had to either "move on with their lives" and/or sought to mitigate the damages from a poor product or inappropriate treatment through consulting legal counsel. This has led to some very high profile class action law suits over recent years in Canada, and a longer history of product liability and medical/professional negligence litigation in other countries e.g. the USA.

In the rather unhappy situation where you may be forced to seek legal counsel in Canada how do you choose a lawyer or law firm?  We have seen the explosion of advertising by lawyers e.g. in the telephone "Yellow Pages" "Super Pages" over the past 7 years here in Vancouver, how do you choose a firm to get some basic information about your rights e.g. under Health Law, legislation, or under personal injury law? These are some of the issues we will discuss in this section.

We will be sharing information from various Canadian legal experts / lawyers on various issues including: health law; insurance law; personal injury law; wills and trusts law etc. on this web site e.g. class action lawyer and co-counsel involved in the Canada's tainted blood scandal and trials.

N.B. the mention of different web sites above in no way implies their endorsement of this web site -- nor does it imply the publishers of this web site formally supporting the sites mentioned above.
- Y.Orosa, social work & music therapy consultant for 040522

Other Information Resources for Consumer Advocacy & Protection Services

Professional Organizations & Associations

BC Provincial Health & Medical Professionals Reference Web Sites

Canada's Health Law · Professional Negligence · Product Liability Lawyers

  • Laws:  Acts | Regulations | Standards & Guidelines
  • Legal Information Service Directories
    see also class action lawyer profile on Bruce Lemer for information e.g. about lawyers involved Canada's largest class action claim to date [2004] - with the landmark tainted blood-blood products class action law suit dating back to the late 1980s.
  • see also International Digest of Health Legislation website mentioned below.

Consumer Advocacy & Protection Groups | Health Information Services | USA Canada UK Government Agencies |

About Us -

This web site is project of a group of health care and health promotion professionals.  The site has a volunteer reference group, including:  a medical doctor, nurse, long-term-care facility director, music therapy, social work and rehabilitation consultants and lawyers

The providers of this site's information reference materials, including links to other resources on the Internet's Web, or organizations / agencies / facilities - do not accept responsibility for the accuracy - dependability of the information sources.  By use of this site you as the viewer must make your own informed decision as to the information given and or linked to or referred to. 

If you do not wish to accept responsibility for being a consumer of the information or references on this site, please do not go further into the site.

Thank you for visiting this "work in process"
On behalf of the participating professionals that are contributing to this web site's development

Yoying Orosa,
Music Therapy and Social Work Consultant
OnWellness Inc. Vancouver, BC

Photo Credits

The photo collage-banner at the top of this page is intended to give viewers an idea of the conceptualization behind this web project.  The concepts of "health and wellness / well-being" include KNOWLEDGE, having access to reference information; COMMUNICATION, through various medium (as in music therapy); and SECURITY, the sense of safety provided by social-political structures and systems to help experience one's well-being e.g. private and public personal-care / long term care facilities.

The provenance of the photos on this page include:

  • Photo of music therapists at work in a residential long term care facility in downtown Vancouver, BC, collection of Y.Orosa, Music Therapy and Social Work Consultant, recently returned from London, UK work with the British health care system.
  • Elementary school children participate in a demonstration of music therapy activities by Vancouver long term care facility, directed by Y.Orosa, MT.
  • Book shelf photo from Public Library, Reference Department, section on introductory texts on traditional and alternative medicine, drug dictionaries, treatment guides, taken by N.Chan
  • Cartoon character, Anjolico the wireless cat, is provided by Tony Yau, B.F.A, M.V.A, graphic designer and illustrator, with training from York University in Toronto and the University of Alberta in Visual Arts... This cartoon character is a regular feature in a number of China web sites as well as Hong Kong print newspapers e.g. the Sing Tao Resources-Components of a lifestyle that promotes, strengthens and maintains health and wellness.

© 2002-2004, OnWellness Inc., Vancouver, BC Canada

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